Frequently Asked Questions
Q: What are your fees?
A: In-house fees are
Outcalls are available for an additional $30.00 Q: How do I make an appointment? Q: What can I expect on my first visit? Q: What if I arrive late? Q: What if I have to cancel my appointment?
A:
Appointments can be arranged in person or by phone. We encourage you to schedule as far in advance as possible to receive your preferred
choice of times. However, same day appointments are often available! Unless you state a personal preference, we will schedule your appointment depending on availability.
A: We ask you to arrive at least 15 minutes prior to your first treatment
as a completed case history form will be required for your initial visit. You are required to complete a health history profile/release form.
This form will also allow our Licensed Massage Therapist to be aware of any medical needs or conditions so that an optimum treatment plan can
be made. Upon arrival, we ask that you please place cell phones
and other mobile devices in silent mode.
All of our team members are trained, licensed professionals. Please let us know if we can make you more comfortable in anyway (e.g.: massage
pressure, room temperature, music volume etc.)
You will be fully draped during all treatments except for the areas that are being treated.
A: If you do arrive late for your appointment, we will do our best to
accommodate your full scheduling. However, if that isn’t possible, you will be billed for the full cost of the original appointment.
A: A missed appointment hurts in three ways. You, because you are not getting the treatment; another client, who was unable to have that slot;
and your therapist, who was unable to have a client at that time. Therefore 24 hours notice for cancellation is required or a cancellation fee of 50% of the treatment will be charged. No-Shows will be billed at 100% of
treatment charge.